Effective January 26, 2006
Your Security & Privacy Are Important to Us
Puskas Family Flowers is committed to protecting our customers' privacy. We
feel it is important that you fully understand the terms and conditions under
which we use the information we gather from you through the use of each of our
Web sites located at, or linked to, the URL: www.puskasfamilyflowers.com.
use and protect your personal information. We will never share your personal
information with anyone except as described in this Policy.
Collection and Use of Information
In general, you can visit our Sites without telling us who you are or revealing any
personal information about yourself. In order to better provide you with
numerous products and services, our Site collects two types of information about
its visitors: Personally Identifiable Information and Non-Personally Identifiable
1. Non-Personally Identifiable Information
When you visit any of our Site, we may collect some basic Non-Personally
Identifiable Information about you. This information may include information
regarding your operating system, browser software, and IP (Internet Protocol)
address. Non-Personally Identifiable Information is collected in order to provide
you with satisfactory service. We may use the information to detect problems
with our server and to administer our Sites. In addition, Non-Personally
Identifiable Information is compiled by us and analyzed on an aggregate basis.
2. Personally Identifiable Information
When you place an order or enter a sweepstakes or promotion, we request that
you send us Personally Identifiable Information. This information lets us know
the specifics of who you are and can be used to identify, contact or locate you.
Personally Identifiable Information may consist of: your name, address,
telephone number, email address, birth date, billing information (credit card
number, expiration date and billing address), occasion type (Valentine's Day,
etc.), products purchased, any relevant promotion code and information (for
example, reward program account information) and the gift and message
recipient's name, address, telephone number, email address and any other
information you may provide us ("Personally Identifiable Information" ). We use
Personally Identifiable Information for internal purposes, such as confirming and
tracking your order, subscription or registration, analyzing trends and statistics,
informing you of our new products, services and offers. Personally Identifiable
Information is compiled by us and analyzed on both a personal and an aggregated
To serve you better, we may combine Personally Identifiable Information you
give us online or through our catalogs. We may also combine that information
with publicly available information about you that we may receive from third
parties. We use that combined information to enhance and personalize your
shopping experience with us, to communicate with you about our products and
for other promotional purposes.
We may contract with third-party companies or persons to provide certain
services including credit card processing, distribution, data management,
promotional services, etc. ("Service Providers"). We provide our Service
Providers with the information needed for them to perform these services. We
also ask our Service Providers to confirm that their privacy practices are
consistent with ours.
3. Placing an Order
When you place an order, we require you to provide us with Personal
Information. We use this information to give you a customized experience and to
process the orders that you place with us.
For your shopping convenience, when you place an order, we automatically
establish your own Personal Account where information used in placing such
order (including billing address, email address, telephone number(s) and rewards
program information) is saved. Your Personal Account is password protected
from third parties. You may access your Personal Account by requesting your
password from us (go to My Account) and then signing in with that password.
Afterward, you may change your password, edit your Personal Information or
request a password reminder at any time. Our database stores your billing and
delivery information, and will automatically transfer it to the order form each time
you place an order so that you do not have to re-enter this information when you
sign in at subsequent visits.
The recipient phone number, which you furnish to us when you place an order, is
used for delivery purposes. On some occasions, the recipient may be called to
schedule delivery. To maintain our high quality standards, we will occasionally
contact recipients to ensure satisfaction with their gift